queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
328,476 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Outpatient Team 2
16th May 2024


The staff & nurses I found very friendly & helpful.

Suggested improvements
The waiting area is too small for the amount of patients waiting.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
16th May 2024


Very well

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 3
16th May 2024


Pleasant manner on the phone

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 3
16th May 2024


I didn't have to wait, the doctor had reviewed my health records, asked only relevant questions, explained what is proposed and I am completely satisfied with the proposed actions.

Suggested improvements
Nothing could be done better. In fact it exceeded my expectations.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
16th May 2024


It was reasonably quick, I was seen in an efficient way and although a patient came in after me and said she could not wait she was told very politely that all the patients wanted to be seen asap we all had to wait.

Suggested improvements
Maybe given me my x-ray request straight away so that I could have had my x-ray before my appointment instead of during.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Written by a NHS patient
16th May 2024


I didn't have to wait for long.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Outpatient Team 2
16th May 2024


Fantastic care

Suggested improvements
Nothing. Everything was very good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
16th May 2024


My experience to date with Luke Williams and his team and the Oncology team at Queens Hospital has been a model of excellence. Both I and my family are so grateful and thankful for the level of support and excellence.

Suggested improvements
Realistically, I can’t!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
16th May 2024


Excellent service, thank you

Suggested improvements
All good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
16th May 2024


Would have got a very good except my doctor thought I was there for my shoulder when it was in fact for my elbow.

Suggested improvements
Looked at my hospital records properly

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2